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Hacienda Paradise Hotel Playa del Carmen, Playa del Carmen
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About the Hotel
Ave 10 Entre Calle 20 Y 22 Norte, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Hacienda Paradise Hotel, a 4-star boutique property in Centro draws inspiration from Spanish colonial architecture, featuring a signature waterfall entrance and lush tropical gardens one block from Fifth Avenue's pedestrian walkway.
Colonial-Style Accommodations
The 30 rooms at Hacienda Paradise feature colonial-style furnishings with queen or king beds, air conditioning, and rain showers. Colonial Patio rooms offer garden views, while Colonial Balcony rooms include private balconies, and the Master Suite provides enhanced amenities including a Dolce Gusto coffee maker.
Authentic Mexican Dining
Restaurant Nuestra Casa serves a continental breakfast featuring homemade breads, seasonal fruits, and regional Mexican specialties.
Pool and Activities
The Hacienda Paradise Boutique Hotel centers around a freshwater pool complex with sun loungers and parasols. The concierge arranges diving excursions and archaeological tours to nearby attractions.
Central Beach Location
Located steps from Fifth Avenue's restaurants and boutiques, the hotel provides easy access to Playa del Carmen Main Beach.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Cozy Comfort!
“The room was immaculate with lovely decor and a beautifully arranged bed, providing a cozy retreat after a day of adventures.” view full review
Tasty Breakfast!
“The breakfast spread was impressive, with fresh fruits and yogurt, ensuring a good start to the day.” view full review
Refreshing Pool!
“The pool area was perfect for relaxation, large enough for guests to enjoy without feeling crowded, just the right temperature!” view full review
Excellent Help!
“I was truly touched by the thoughtful service provided, with staff going above and beyond to assist with my travel arrangements.” view full review
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
ATM/Cash machine
Smoke detectors
Fire extinguishers
Key card access
Key access
Services
Paid airport shuttle
Pet amenities available
Housekeeping
Car rental
Tours/Ticket assistance
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Garden area
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Room features
Air conditioning
Mini-bar
Patio
Garden furniture
Bathroom
Free toiletries
Media
Flat-screen TV
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Location
Ave 10 Entre Calle 20 Y 22 Norte, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
Map view
Ave 10 Entre Calle 20 Y 22 Norte, Playa Del Carmen, Mx,
Playa del Carmen,
Mexico,
77710,
Quintana Roo
City landmarks
152 Calle Quinta Avenida
Quinta Avenida
2200 ft
Av. Benito Juárez
Los Fundadores Park
4300 ft
Museums
Museo Frida Kahlo Playa Del Carmen
2500 ft
Beach
Kool Beach Club
2300 ft
Beach
Mamita's Beach Club
3000 ft
Avenida 5ta Entre 6 y8
Gaston Charo Art Gallery Playa del Carmen
2300 ft
Gallery
Tierra Huichol
2500 ft
5th Avenue 4th and 6th Streets
Sun Jaguar
2800 ft
5ta Avenida Via 38 Building next to ACACAO
La 5ta Hacienda
2700 ft
Carretera Federal Km 104 Playa de Akumal
Galeria Lamanai
3100 ft
5ta Avenida
Galeria de Arte 5ta Avenida
3100 ft
Ave Benito Juarez 109 between 5a y 10a Ave
La Sirena's Fine Mexican Handcrafts
3600 ft
Avenue With 14 Street 5a Downtown
Corazon de Mexico
4100 ft
Night club
Mandala Playa del Carmen
2100 ft
Nearby
Mall
Quinta Alegria Shopping Mall
800 ft
Museums
3D Museum of Wonders
800 ft
Church
Nuestra Senora del Carmen Catholic Church
800 ft
Night club
Coco Bongo
1600 ft
Beach
Playacar
300 ft
Av Constituyentes esquina 5ta esquina 5ta Avenida
Ambarte
700 ft
Gallery
Riviera Art Gallery
800 ft
Gallery
La Galeria de Playa Art Gallery
1100 ft
Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría
Arte en Playa
1000 ft
Avenida entre 24 y 34 calles 5a
Caminarte
1100 ft
Aquarium
Aquarium Beach
1500 ft
Shopping Area
Plaza Las Americas
300 ft
Casinos
Grand Riviera Casino
1500 ft
Store
MEGA Soriana
1700 ft
Shopping Area
Plaza Calle Corazon
1700 ft
Store
ME Dive Center
1900 ft
Restaurants
Senor Frog's Playa del Carmen
500 ft
Calle Quinta Avenida Calle 22 Norte
Bella Italia Pizzeria
200 ft
Avenida 10 y calle 20 Colonia Quintas Del Carmen
EZ Sports Bar
300 ft
5th Avenue btwn 12th and 14th Streets
Cantina Mamitas
300 ft
Calle 28
Starbucks Playacar
300 ft
Paseo Xaman-Ha Lt 19 Plaza Playacar
McCarthys Irish Pub
400 ft
Avenida 1
Los Aguachiles Calle 34
900 ft
Avenue 25 Calle 34
Reviews and Ratings
Feedback from previous guests about their experience.
76%
enjoyed the hotel and would happily stay again
7.6/10
Very good
Rooms
7.0
Location
9.6
Service
7.8
Dining
6.0
Guest reviews
7.6/10
based on 5 reviews
6.8
6.8/10 based on 366 reviews
George
United States of America,
February
2025
7.0/10
I had a mixed experience at Hacienda Paradise Hotel. The location is fantastic, just a short walk to 5th Avenue, but the rooms and service left much to be desired. While the rooms were clean and somewhat comfortable, some amenities were in disrepair. The dining experience for breakfast was disappointing, and I faced issues with the toilet that were never fully resolved. Overall, with a few improvements, this hotel could be a hidden gem.
Rooms
6.0
The rooms were basic but clean, though the furnishings felt dated and some amenities were not functioning as expected.
Service
7.0
The staff was friendly and professional, but there were noticeable gaps in service, particularly regarding room readiness.
Location
10.0
The hotel is ideally situated near 5th Avenue, making it convenient for dining and entertainment.
Dining
5.0
The breakfast was limited and not very appetizing, with extra charges for basic items like eggs.
Facilities
7.0
The pool area was charming, but there were issues with other hotel facilities.
Mike
United States of America,
January
2025
6.6/10
My stay at this hotel had its ups and downs. While the location was absolutely perfect, just a block from the vibrant 5th Avenue, my experience was marred by some maintenance issues and a lack of responsiveness from the staff. The pool area was a lovely retreat, but I encountered some discomfort with noise and room functionality. Overall, there are better hotels nearby for the price, but I appreciated the beautiful ambiance and the convenient beach shuttle.
Rooms
5.0
The room was spacious, but it needed some maintenance. The air conditioning stopped working one night, and I faced issues with the toilet and fridge.
Service
5.0
The front desk staff, particularly Fernanda, was not very helpful in resolving my issues, which led to a disappointing experience.
Location
10.0
The hotel is ideally located just a block from the main strip of 5th Avenue, making it easy to access shops and restaurants.
Dining
7.0
I didn’t have much to say about dining as I opted to explore local eateries, but there are plenty around.
Facilities
7.0
The pool area was well-kept and provided a nice oasis, but I wish the room amenities had worked better.
Edward
United States of America,
December
2024
9.0/10
I had a really enjoyable stay at this hotel, which was just a block away from 5th Avenue. The rooms were spacious and provided great value for the price, and the service was remarkably attentive. However, the dining experience was a bit rushed and could be improved, especially during busy mornings. Overall, I found it to be a comfortable and charming spot, but if you have early plans, make sure to plan your breakfast accordingly.
Rooms
9.0
The rooms were spacious and clean, with a rustic charm that made me feel at home. They were also very good value for money.
Service
10.0
The staff were incredibly attentive and kind, always ready to assist with any needs.
Location
10.0
This hotel is in a great location, just a block from the vibrant area of 5th Avenue, which makes it really convenient for dining and shopping while still being relatively quiet at night.
Dining
7.0
Breakfast was decent but could have used a bit more efficiency in serving time, as I felt a bit rushed when my pickup was early.
Facilities
9.0
The pool area was lovely, and the overall ambiance of the hotel added to a relaxing atmosphere.
Arthur
United States of America,
December
2024
7.6/10
The hotel boasts an excellent location near 5th Avenue, with plenty of restaurants and shops within walking distance. While the rooms are spacious and clean, we faced some issues with water supply during our stay. The breakfast could be improved as it was sometimes lacking variety and quality. Despite these drawbacks, the friendly staff and the hotel's quaint charm provided a pleasant experience overall.
Rooms
7.0
Our room was spacious, clean, and had all the necessary amenities, though we faced persistent water issues.
Service
9.0
The staff were very friendly and responsive to our needs, making our stay quite enjoyable.
Location
9.0
Great location close to lots of restaurants and a short walk to the beach, yet far enough from the noise.
Dining
5.0
Breakfast was included but lacked variety; at times, the food quality was disappointing.
Facilities
8.0
The hotel features a nice pool area and well-maintained common areas, enhancing the overall stay.
David
United States of America,
September
2024
8.0/10
I had a lovely experience at this hotel, which is nestled in a vibrant area just a few blocks from the buzzing Beach Road. The atmosphere was cozy and quiet, providing a nice contrast to the lively nightlife nearby. The rooms were well-maintained and clean, and the staff made my stay truly enjoyable. However, the breakfast offerings could use some improvement, as they were quite basic and a bit repetitive.
Rooms
8.0
The rooms were spacious, clean, and featured a nice balcony, making for a comfortable stay—though I did notice some noise coming from mechanical equipment nearby.
Service
9.0
The staff was incredibly helpful and friendly throughout my stay. Special thanks to Rosanna, Arely, Gonzalo, Victor, and William for their outstanding service.
Location
9.0
The hotel’s location was perfect—just steps away from all the action while still providing a serene escape from the noise.
Dining
6.0
Breakfast was served by the pool, but it was quite basic and lacked variety, with the same options available each day.
Facilities
8.0
The hotel had nice amenities, including a pool area that was well-kept and inviting.
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